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PILOT SCREENTIME: OUR EXPERTISE

Our teams of experts come from a variety of specialist areas. Here you can find an overview of the expertise available in the areas of consulting, content creation, application development, system integration, service and support.

CONSULTING

How can you design content that is always exciting and up-to-date without requiring a lot of maintenance? Which hardware runs stably and energy-efficiently without breaking the budget? Our experts from various creative and technical fields will find the right solution for business case.

Our goal in consulting is always to find the optimal individual solution for the project. We are manufacturer-independent and solution-oriented. We also offer our knowledge in the form of workshops, whether before the implementation of a project for planning purposes or to further develop a project after the first pilot phase.r Umsetzung eines Projektes zur Planung oder um ein Projekt nach einiger Zeit weiterzuentwickeln.

  • Planning (lighting design, AV technology, media technology, IT infrastructure, etc.)
  • Holistic & agile project management (conceptual & content-related)
  • Experience in the implementation of public municipal projects
  • Consulting & workshops including digital storytelling for immersive brand experiences
  • Consulting on dynamic & data-driven content strategies including Retail Media and SPP integration
  • Rollout planning (pilot phase, test phase, oberations phase)

CONTENT CREATION

The best technology is useless if it conveys the wrong content. That is why one of our main focuses is on developing and implementing intelligent content concepts. From target group analysis to interactive applications, from automated content to flexible design templates: only the true symbiosis of technology and intelligent content creates magic. That’s why we are one of the few agencies that offer full service development of hardware, software and content – in equal measure.

  • Digital audiovisual content for all types of screens and digital media
  • Experience orchestration (designing visitor experiences – visitor journey)
  • Multimedia production, post-production
  • 3D video & motion graphics
  • UX/UI conception & design
  • Interactive touch & multi-touch applications
  • Template production for fully or semi-automated content generation
  • Conception for digital storytelling

SOFTWARE DEVELOPMENT

Nothing is impossible: our development team consists of professionals who are proficient in various programming languages, including front-end and back-end developers. This allows us to put together a customised team for each project to meet the customer’s specific requirements. Our developers love the challenge of creating something new that has never existed before.

  • Programming for digital signage applications
  • Custom software development
  • Backend development
  • Interface programming for data-dependent playback
  • Full stack web development including JavaScript, PHP, SQL and Python
  • Media integration in technologies such as virtual reality (VR) and augmented reality (AR)

SYSTEM INTEGRATION

Technology enables us to do what we do and love. Once the communication concept has been established, the next step is to select the right hardware and software for the task at hand. After developing a system architecture that fits the solution, our engineers develop a sustainable long-term plan that begins with procurement, includes installation and also takes maintenance and support into account. Depending on the situation, we ensure that all components of a project are coordinated to guarantee the best system integration solution for each customer’s challenges.

  • System integration of screen solutions (indoor, outdoor, DooH)
  • Installation of hardware (screens & PCs), event technology, networks and applications
  • Content management systems
  • Proof of concept (PoC)
  • Implementation of pilot projects
  • Rollout management
  • Technical documentation
  • Server hosting (including GDPR and certificates from the German Federal Office for Information Security (BSI))
  • German data centre certified by the BSI in accordance with IT-Grundschutz/ISO 27001

SERVICE & SUPPORT

Ideally, we are already working on an incident issue before a customer brings a problem to our attention. We have various tools that enable us to monitor their systems in the background and offer a fully managed “active monitoring” solution to all of our clients with an SLA. Above all we are continuously optimising our clients’ systems in order to maintain high stability and keep the error rate as low as possible. We offer a range of service packages to suit your needs and requirements.

  • Hotline support
  • Digital support via help desk solution
  • Monitoring of ongoing digital communication
  • System, software and content updates
  • Support agreements (SLA) for 12–60 months
  • 1st, 2nd and 3rd level support

Contact

pilot Screentime GmbH

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Neue Rabenstraße 12, 20354 Hamburg, Germany

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